Explore care options and feasibility
Review relevant medical resources in China and indicative medical, travel and service costs. Your hospital assesses the treatment plan and medical suitability.
PATIENT SERVICES
Medical coordination and supporting services
First clarify the needs, responsibilities and service scope, and then confirm the specific arrangements.
YOUR CARE JOURNEY
From exploring care options to hospital acceptance, travel arrangements and follow-up communication.
Prepare and translate records
Once you decide to pursue care in China, we help organize and translate records and examination reports as required by your intended hospital.
Contact the hospital and specialists
Submit the prepared records and coordinate the hospital’s assessment, including further examinations, timing and costs.
Confirm acceptance and hospital documents
Following assessment and acceptance, we help request any pre-admission or acceptance document the hospital can issue. The hospital determines its requirements and wording.
Plan your journey to China
Coordinate arrival dates, transport, accommodation, airport transfers and language support around the hospital’s confirmed arrangements. Help prepare medical documents if a visa is needed.
Receive practical support in China
Get the agreed airport, hospital accompaniment, language and daily-life support to help you and your family navigate the visit.
Maintain communication after departure
Help pass on follow-up records and coordinate communication and further appointments according to the hospital’s requirements.
CLEAR COSTS
The fee structure is clear at a glance
Zoying coordination service fee is determined according to the selected hospital type. Hospital diagnosis and treatment expenses and personal travel expenses are calculated separately and are not included in the coordination service fee.
Choose a private hospital
Zoying's coordination service fee is borne by the private hospital, and patients do not need to pay this fee to Zoying. Hospital diagnosis and treatment fees and personal travel expenses will still be paid according to actual arrangements.
Choose a public or non-profit hospital
Patients pay Zoying a coordination service fee. The specific service content, charge amount and payment method shall be clarified and confirmed before the service starts.